Cancellation/Refund Policy

Guests may reschedule or cancel any appointment 24 hours prior to their scheduled appointment time. In the event that a cancellation or rescheduling occurs within 24 hours of the scheduled appointment, the guest's credit card will be charged 50% of the scheduled appointment cost. 

We reserve the right to charge full price for appointments not cancelled within this policy.

Casal's appreciates your understanding of our stylist's time.

Refund Policy:

 Your satisfaction is extremely important to us. Although we do not offer refunds on services, we are happy to make adjustments and do everything possible to correct any issue that may arise within two weeks of the original service. 

All product returns must be made within 14 days of purchase date and we are unable to return any products that have been opened.